Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. If gambling stops being fun, it is important to recognise the signs and seek help early.

Age Verification

All gambling in Great Britain is restricted to individuals aged 18 or over. It is illegal for anyone under the age of 18 to gamble, and operators are required to verify the age and identity of all customers. Never attempt to gamble if you are underage or share your account with anyone underage.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone close to you, it may be time to seek support:

• Chasing losses – trying to win back money you have lost by gambling more.
• Hiding gambling activity from family or friends.
• Gambling with money meant for essential living costs such as rent, bills, or food.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, guilty, or depressed after gambling.
• Neglecting work, studies, relationships, or social commitments due to gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Lying about the amount of time or money spent gambling.

Self-Help Tools

Most licensed gambling operators in Great Britain offer practical tools to help you stay in control. These include:

• Deposit limits – set a maximum amount you can deposit over a day, week, or month.
• Loss limits – cap the amount you are willing to lose within a set period.
• Reality checks – receive on-screen reminders of how long you have been playing and how much you have spent.
• Self-exclusion – block yourself from accessing a particular gambling site or app for a chosen period (e.g., six months, one year, or longer).

We strongly encourage all players to use these tools proactively and regularly review their gambling behaviour.

Support Organisations

If gambling is causing problems for you or someone you care about, free, confidential help is available in Great Britain and internationally. Contact the organisation most relevant to your location:

• Great Britain – GamCare: www.gamcare.org.uk (helpline 0808 8020 133) and GamStop: www.gamstop.co.uk (free national self-exclusion service).
• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de (information and local support services).
• Other countries – please search for your national responsible gambling or problem gambling helpline; many countries have dedicated services offering free advice and counselling.

Seek Help Now

If you, or someone you know, is experiencing problem gambling, do not wait. Reach out to one of the organisations above today. You are not alone, and support is available 24/7 in many regions. Taking the first step can make all the difference.